I just acquired off the mobile phone with Connie Sanders during the DFW office. I asked for her title mainly because she was so sort and handy to us. I've rarely encountered an individual so valuable and caring. If all your Associates may very well be like her you would've an excellent airline.
My spouse and I had first-class tickets from Denver, co leaving on junev30th to Jacksonville, fl returning on June 6th. We had been alleged to get there in Denver at 1:thirty pm. The leg from Charlotte, nc was an complete nightmare. We had been delayed, had a crew modify, no drinking water or ice, and so on.
On January twenty fifth I contacted American Airlines, as I checked out our reservations and seen that my Daughter had us traveling all day long, So I called to up quality our tickets to first-class as I did not need to travel all day in coach. I exploit lay attempt to travel top notch as I'm certain you may overview but I am attempting to save my Miles as we are preparing a large household/graduation journey to Hawaii.
I recognize that it could be some time in advance of USAIR and American program will likely be synched. But, there isn't any cause for your agents to get so disconnected.
all to typically, administration is contacted when matters go Improper…this isn't one of those letters…..I'm calling american airlines customer service because of an excellent flight attendant named MARITA LORDI (FA #nine
Distressing adequate to pay for a higher price with the round-vacation ticket, distressing ample that there was a halt —— I have had a number of non-stoppers planning to Cleveland from Albany up to now. It makes me concerned about flying.
I made an effort to use a $five hundred travel voucher to get a modern flight and I had been unable to do this as American Airlines refused to accept the voucher. Please inform travelers to keep see this their seats instead of be ripped off by these fictitious vouchers that AA features for travelers to give up their seats.
I cannot get the grievance area from the American Airlines Web site to operate. So Here is the only area i can discover to post my info right before mailing it into the cooperate Place of work.
i have experienced horrible ordeals with american airlines. I'm able to’t even price their customer service because it is far beneath a a person star. customer relations Associates are rude, shorter, and unfriendly.
I are actually wanting to make connection with the airline for more than an hour with none good results. What exactly address are my solutions?
I gained a lodge to the night time, but I have to take a look at at 12 midday, and my flight does not leave till11:30pm. Now I've 12 hrs where I am stuck in LA with no explanation to generally be below.
Very disappointed using a.A. consumer relations. My spouse went to Italy to the memorial of her mom and while she was there she received bronchitis with ear address infection, subsequently the health care provider recommended her to not fly just before one particular 7 days to clear the infection.
We landed by the due date and ended up very pleased that the experience was easy and pain-free. When we built it to baggage declare, the carousal stopped and about one/2 in the passengers gained their luggage. There were so Many people looking ahead to our baggage. A number of of us went to your AA to elucidate that they necessary to do a little something.
went into the Dominican Republic on holiday with my spouse and son on july31 til aug seventh 2015 had a good time until eventually time for you to go household, the flight leaving over the aug7th experienced a delay for eight hours for departing to Miami then suppose to connect and check out dulles airport.